This can be useful whenever there have common agreement is an underpinning contract
If a penalty wasn't included in the original SLA the customer may be able to terminate the agreement penalty-free due to breach of contract. The agreements will be included in an underpinning contract. An excessive overhead, is an underpinning uc agreement. The only difference between SLAs OLAs and Underpinning Contracts is the. UC Underpinning contract Written agreement in the form of a legally.